Terms of service
Welcome to Loorell. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.
1. General
Loorell is an online retailer specializing in premium home décor, including decorative candle holders, candlesticks, lanterns, centerpieces, and elegant home accessories designed to add warmth, style, and sophistication to every living space.
We reserve the right to modify, suspend, or discontinue any part of our website, products, services, or these Terms at any time without prior notice.
2. Eligibility
By using our website, you represent and warrant that:
You are at least 18 years of age or have permission from a parent or legal guardian.
You have the legal authority to enter into a binding agreement.
All information you provide is accurate, complete, and current.
3. Products and Pricing
We make every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate.
However, occasional errors may occur. Loorell reserves the right to:
Correct pricing or product description errors.
Update product information without prior notice.
Limit purchase quantities.
Discontinue products at any time.
All prices displayed on our website are subject to change without notice.
4. Orders
By placing an order, you agree that:
Your billing and shipping information is accurate and complete.
You are authorized to use the selected payment method.
Loorell reserves the right to refuse, cancel, or limit any order due to pricing errors, inventory shortages, suspected fraud, or other legitimate business reasons.
An order is considered accepted only after it has been processed and shipped.
5. Payments
Payment must be received in full before an order is processed.
All transactions are securely processed through trusted third-party payment providers. Loorell does not store your complete credit or debit card information.
6. Shipping
Orders are processed according to our Shipping Policy.
We currently ship only within the United States and do not offer international shipping.
Delivery estimates are provided for convenience and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
7. Returns and Refunds
Returns and refunds are governed by our 30-Day Return & Refund Policy.
Please review our Return & Refund Policy for complete information regarding eligibility, return procedures, exchanges, and refund processing.
8. Intellectual Property
All content on the Loorell website, including but not limited to:
Logos
Product images
Product descriptions
Website design
Graphics
Text
Icons
Digital content
is the exclusive property of Loorell or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or otherwise used without prior written permission.
9. Prohibited Use
You agree not to:
Use the website for any unlawful purpose.
Submit false or misleading information.
Attempt unauthorized access to our website or systems.
Upload malicious software or harmful code.
Copy or exploit website content without authorization.
Interfere with the security or operation of the website.
Engage in activities that negatively impact other users or Loorell.
10. Disclaimer of Warranties
Our website, products, and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Loorell disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that our website will always be uninterrupted, secure, or error-free.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Loorell shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website, products, or services.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Loorell, its owners, employees, affiliates, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our website.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
15. Changes to These Terms
Loorell reserves the right to revise or update these Terms of Service at any time.
Any changes will become effective immediately upon publication on this page. Continued use of our website after any updates constitutes your acceptance of the revised Terms.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Business Name: Art Dreams LLC
Store Name: Loorell
EIN Assigned: 33-2170119
Home Address:
4901 Seminary Rd
Alexandria, VA 22311
United States
Company Address:
904 Woodson Rd A
Baltimore, MD 21212
United States
Phone: +1 (352) 642-4699
Email: support@loorell.store
Customer Service Hours
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Public Holidays: Closed