Privacy policy
At Loorell, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information when you use our website.
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Information (processed securely by third-party payment providers)
Order History
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP Address
Browser Type
Device Information
Operating System
Pages Viewed
Time Spent on Our Website
Referral Source
Cookies and Similar Tracking Technologies
This information helps us improve website performance, enhance your shopping experience, and optimize our services.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer inquiries and support requests
Improve our products, website, and customer experience
Personalize your shopping experience
Detect and prevent fraudulent transactions
Send promotional emails and special offers (only if you have chosen to receive them)
Comply with applicable legal obligations
Cookies
Loorell uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your preferences
Keep products in your shopping cart
Analyze website traffic and performance
Improve website functionality
Provide personalized content and product recommendations
You can disable cookies through your browser settings; however, doing so may affect certain features and functionality of our website.
Sharing Your Information
Loorell does not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers when necessary to:
Process secure payments
Ship and deliver your orders
Provide customer support
Operate and maintain our website
Prevent fraud and unauthorized transactions
Comply with legal and regulatory requirements
These providers are required to protect your information and use it only for the services they perform on our behalf.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we follow industry-standard security practices, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
Process and fulfill your orders
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Enforce our policies and agreements
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services, including payment processors and shipping providers.
Loorell is not responsible for the privacy practices or content of these third-party websites or services. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
Loorell reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with a revised Effective Date. Continued use of our website after changes are published constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Business Name: Art Dreams LLC
Store Name: Loorell
EIN Assigned: 33-2170119
Home Address:
4901 Seminary Rd
Alexandria, VA 22311
United States
Company Address:
904 Woodson Rd A
Baltimore, MD 21212
United States
Phone: +1 (352) 642-4699
Email: support@loorell.store
Customer Service Hours
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Public Holidays: Closed